Active Directory Deep Dive - User Management, Password Resets & OU Structure

A walk through of Active Directory OU structure, user account creation, and password resets on Windows Server 2019.

Creating and Setting Up a Network Printer

A step by step walk-through of creating a printer share and mapping the share to a user profile.

Network Drive Mapping & File System Navigation

Mapping network drives locally, and using Group Policy Management.

IT Helpdesk Ticket Workflow - osTicket & Windows Diagnostic Tools

OsTicket configured on a WIMP stack. This video showcases three help desk ticket scenarios. Includes: RSAT tools, password lockout, and Quick Assist.

Windows Helpdesk

Security

SOC Analyst Tier 1 Skills

Wireshark SOC/NOC

A demonstration of Wireshark methodology.

MITRE ATT&CK Mapping

Going through MITRE ATT&CK framework from a SOC analyst perspective.

Splunk SIEM Triage

Day to day SOC workflow with Splunk.

Malware Alert Investigation

Malware alerts and what to do about them.

Network Associate

Network Analyst Tier 1 Skills

OSPF Troubleshooting

A packet tracer lab file showcasing a misconfiguration of OSPF routing protocol, and the steps to troubleshoot and fix the network.

WAN BGP Routing Configuration

A packet tracer file connecting to remote sites via BGP routing protocol, and why BGP is important to understand.

Cisco Router and Switch Hardening

Basic Cisco device setup including passwords, and SSH. Also, features access port security.

Taking a look at networking latency and determining cause: network, client, or server.

Wireshark - Network Troubleshooting